A Look Back On The Year That Was

Posted by: John Masterson, Modwest co-founder

Another year has passed us by, and the time has come to reflect on the year that was.

First, a quick recap of new features and key events from 2010:

In January, we celebrated our 10th birthday!
We introduced our new "use what you need" Yep web hosting plan.
We rolled out a new application autoinstall feature in OnSite, startiing with WordPress, Joomla, and Drupal.
For thorny technical issues, we can now connect to your computer (with your permission) to assist via CoPilot.
Due to popular demand, you may now contact us via live chat.
We improved our spam filtering controls.
Because we do web hosting differently, we renamed our system The Modwest Grid.
VPS customers, we doubled your memory.
We developed a coupon system that can give new customers discounts on signup. Keep your eye on Twitter and elsewhere for deals.

There were a number of valuable discussions in the Modwest Community in 2010, and the top five community topics were:

Finally, here's a few more stats that somehow illustrate what happened at modwest in 2010:

number of miles that staff use alternative transporation to get to work: 5,476
approximate # of web hits received on the grid: 4,700,000,000
approximate # of spam messages identified: 130,000,000
number of trouble tickets resolved: 9,255
number of chat sessions handled since November: 189
lbs of food donated to food bank: 90
website uptime: 99.9%
mail uptime: 100%
database uptime: 99.99%
number of pints poured from the kitchen kegerator: unknown
approximate number of inches of snow that landed on our patio across from Caras Park: 26
number of customer service phone calls answered = 4321
number of customers that migrated to our newer hosting environment = 213
number of people to join Modwest Community = 384

We hope your numbers were as good as ours. Happy New Year!

Modwest Blog