A couple weeks ago we launched the Modwest Feedback Community. Already, we have heard important ideas form customers and implemented changes in response!
Here's a few examples:
- radiohead correctly pointed out that while Subversion (svn) is available in all Modwest shared hosting accounts, we hadn't done a very good job of letting people know. We quickly made a few changes so that it shows up on the big features page as well as the main webhosting page under Site Management. Thanks radiohead!
- In a comment thread, squiggle advised that our System Status page should continue displaying maintenance and issue alerts for more than just a few days, to aid our clients in debugging any issues they may be tackling. We took care of that a few days later, and now the last 30 days of notices display.
- In an OnSite feature request topic, bryanb suggested we provide a more direct way for site owners to get into webmail. Turns out that already existed but we never told anyone! There are two options:
As an example of what's being discussed right now, here's a recently popular topic (click it for details!):
So, we'd say our "kick off" was a great success. If you haven't visited
recently, check it out, and participate for a chance to win real prizes like this one:
-JM
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Due to the updating method used for status.modwest.com makes it harder to follow events in real time. Instead of updating status, post new messages. Gives a better real time view of what is happening.
I find it easier to follow along with twitter.
http://twitter.com/modwest
Posted by: Bradford Knowlton | March 05, 2009 at 12:53 PM