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December 04, 2008

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Comments

John Scott

Rather than spending time throwing parties, you might want make sure your data center does not go down. This seems like the second or third time my client has gone down using your service. I am not sure that I going let this happen again. Keeping up time of two 9's is not that hard. Try harder... The client was down for a whole day during the Christmas session. Well that was not acceptable.
http://status.modwest.com/

John Masterson

John, what happened yesterday was frustrating for us as well. We resolved it as quickly as we could.

Expect an email with details of what happened and the steps we're taking to try and prevent it later tonight.

-JM

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