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August 13, 2008

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mark

Can you tell us if any mail was lost during the downtime or would mail set to our modwest email addresses during this downtime be delivered once the service is fully restored?

Thanks.

John

A side effect of email being developed decades ago in an era of unreliable networks is that it's very good at dealing with temporary outages. We have no indication that anything was lost -- messages arriving during the outage were actually accepted by the Modwest system and delivered to the destination mailboxes once they became available again.

mark

Thank you for the update.

Doug

We're not moving. It would be a challenge to find a company as dependable, responsive and honest as yours. We appreciate your approach when problems arise.

Get some rest!

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